Torus complaint

section 1

5.b.1

I appreciate that Phil is not a mental health expert, nor do I expect him to be one.

What I expected that a housing officer would be –

– professional

– respectful

– give you correct information

– not make sexist comments

– or lie to or about you

– wouldn’t try to force you back into work

– or dictate to you what career you should have

– That he wouldn’t gossip to or about you

– that he would listen to you

– and at least attempt to understand your disability and how it affects you

– that he wouldn’t belittle any disability or illness you have

– or discriminate against you because you’re disabled.